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Registered Office
33 George Street, Dunedin 9016
9429000934630
18+ Social Casino
Fern Fortune is a free social casino. No real money, no purchases. Fern Coins are virtual and have no monetary value.
Quick Support Answers
My Fern Coins disappeared — what happened?
Fern Coins are stored in your browser's session memory and reset when you refresh the page. That's by design — there are no accounts and no stored balances. Just refresh to get a fresh stash of 5,000 Fern Coins and carry on.
A game isn't loading or the buttons aren't responding.
Try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) and check that JavaScript is enabled. If issues persist on a specific browser, try Chrome or Firefox — we test both regularly.
Is there a way to save my coin balance between visits?
Not yet — we're a small team. Creating a free account will allow balance persistence in a future update. Keep an eye on the site for announcements.
I have a responsible-play concern. Who should I contact?
Please see our Responsible Play page for resources and helpline links. The Gambling Helpline NZ (0800 654 655) is free, confidential, and available 24/7.