Privacy Policy

1. Who We Are

Fern Fortune Studios Limited ("Fern Fortune", "we", "us") operates the free social casino at fern-fortune.com. Our registered office is at 33 George Street, Dunedin 9016. You can reach us at support@fern-fortune.com.

Fern Fortune is a social casino — we do not offer real-money gambling. No deposits or purchases are ever required or requested. This policy explains what personal data we collect, why, and your rights under New Zealand's Privacy Act 2020.

2. Data We Collect

We collect only what we need to run the site:

• Usage data: pages visited, time on site, browser type, device, referral source — collected anonymously via Cloudflare Web Analytics. No personal identifiers are stored.
• Email address: only if you contact us directly at support@fern-fortune.com.
• Cookie/local-storage data: consent status (__cc_v1) and age-gate flag (__age_ok). See our Cookie Policy for the full list.

We do not collect your name, payment information, or any gameplay data that could identify you personally. Fern Coin balances exist only in your browser's memory and reset on refresh — we never receive or store them.

3. How We Use Your Data

We use the data above to:

• Keep the site running and secure.
• Understand aggregate traffic patterns so we can improve the games.
• Respond to your support emails.
• Honour your cookie consent choices.

We never sell your data. We never use it for targeted advertising on this site.

4. Cookies and Tracking

We use strictly necessary cookies (session handling, age-gate, consent record) and, with your consent, performance cookies via Cloudflare Web Analytics. For the full breakdown of categories, durations, and third parties, please read our Cookie Policy.

5. Data Retention

Support emails are retained for up to 12 months and then deleted. Analytics data is aggregate and anonymous — it has no retention limit tied to individuals. Cookie flags stored in your browser persist according to the durations in the Cookie Policy and can be cleared by you at any time.

6. Your Rights (Privacy Act 2020)

Under New Zealand's Privacy Act 2020 you have the right to:

• Ask whether we hold personal information about you and receive a copy.
• Request correction of inaccurate information.
• Lodge a complaint with the Privacy Commissioner at privacy.org.nz.

To exercise any of these rights, email support@fern-fortune.com. We'll respond within 20 working days.

7. Third-Party Services

We use Cloudflare for site security, DNS, and anonymous analytics. Cloudflare may set __cf_bm cookies for bot-management purposes. For details, see Cloudflare's Privacy Policy. No other third-party services currently process personal data on this site.

8. Children

Fern Fortune is strictly for players aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has used the site, please contact us and we will take appropriate action promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email support@fern-fortune.com. Our registered office: 33 George Street, Dunedin 9016. 9429000934630